ARELPLANE
PRIVACY POLICY
Last Updated: November 12, 2026

This privacy policy (“Policy”) describes how Menantic Aviation LLC and its related companies (“Company”, “we”, “us”) collect, use and share personal information of people who use this website, https://www.arelplane.com (the “Site”), and the Arelplane app for iPhone (the “App”). Unless we say otherwise, what this Policy says about the Site is also true of the App. This Policy also applies to any of our other websites that post this Policy. It does not apply to websites that post different statements.

WHAT WE COLLECT

We get information about you in a range of ways.

Information You Give Us. When you create an account we collect your name, email address, username and password. You may also give us profile information such as a bio, employer, home base, Instagram handle, and your pilot certificates, ratings and their expiration dates.

Your Flight Data. Arelplane is built around your flying history. We collect the logbook files you upload or connect, the flights you enter or record with the flight timer, and everything in them: dates, airports and routes, aircraft, flight times, remarks, and the people you tag as passengers, instructors or crew. If you add photos or videos to a trip, we collect them and any location and time information stored in the file, which we use to place them on your map.

Payment Information. Payments are processed by Stripe. Your card details go directly to Stripe and are never stored on our servers. We keep your subscription status, plan and billing history.

Messages and Reports. If you write to us through the support page or the App, we keep your message, your email address and, if you are signed in, which account sent it, so that we can answer. If you report another pilot or their content, we keep the report and who filed it; the person reported is not told who reported them. If you block another pilot, we keep that so the two of you stay hidden from each other.

Information We Get From Others. If you sign in with VATSIM, VATSIM sends us your VATSIM ID, name and email address. If another pilot shares a flight with you, we receive the details of that flight and your role on it.

Information Automatically Collected. We automatically log information about you and your device. For example, when you visit the Site we log your IP address, operating system, browser type and language, the website you visited before ours, the pages you viewed, how long you spent on them, access times and your actions on the Site.

THE ARELPLANE APP

The App uses the same account and the same flight data as the Site. In addition:

  • Location. The App uses your precise location only while you are recording a flight, including in the background until you finish or discard the recording. The path is stored as that flight’s track, on your account, and is shown wherever the flight is shown. The App does not collect your location at any other time.
  • Camera and photos. The App uses the camera in two ways. Scanning a boarding pass barcode is done on your phone, and that image is not uploaded. A photo you take of a logbook page or a boarding pass to import flights from it is uploaded to us, so the flights can be read from it, in the same way as an import on the Site. Photos and videos you choose to add to a trip are uploaded and stored with that trip.
  • Usage. The App reports which screens and features are used, to our own servers only. Each report carries a random identifier made up when the App is installed, your account number if you are signed in, the App and iOS version, the model of your device and the country you are in (worked out from your IP address, which we do not keep). It carries no advertising identifier, is not used to track you across other companies’ apps or websites, and is not shared with anyone. You can switch it off under Settings in the App.
  • Crashes and errors. When the App crashes, freezes or fails to complete something, it reports that so we can fix it. A short record goes to our own servers with the usage reports above: what kind of request failed and the error that came back, with the specific flight, pilot, airport and aircraft removed. A crash report goes to Bugsnag, our error-reporting provider, and contains technical details of the crash: where in the App’s code it happened, the App and iOS version, the model of your device and a random identifier for the installation. It does not contain your name, email address or account number. Both are switched off by the same Share usage analytics setting.
  • Maps. Maps in the App are drawn by Mapbox. To show a map, the App sends Mapbox requests that include your IP address and the area you are looking at, and Mapbox’s software may collect its own usage data. Mapbox’s handling of that information is described in Mapbox’s privacy policy.
  • Nothing else. The App contains no advertising software and no analytics software from Google, Meta or anyone else. The only other companies’ software in it is Mapbox’s for maps and Bugsnag’s for crash reports.
  • Deleting your account. You can delete your account and everything in it from inside the App (Settings, then Edit profile, then Danger zone) or from your account page on the Site.

COOKIES AND SIMILAR TECHNOLOGIES

Cookies are small data files a website stores in your browser. We use two kinds. The first is always on; the second is off until you allow it. We do not use advertising or marketing cookies, and we do not share your activity with advertising networks.

Strictly necessary. These keep you signed in, protect the Site against forgery attacks, remember a referral code you arrived with, and remember your cookie choice (the arelplane_consent cookie, kept for six months). The Site cannot work without them.

Analytics (only with your consent). These help us understand how Arelplane is used so we can improve it.

  • PostHog records how you use the Site and makes session recordings of your visits. Those recordings include what you type into forms, except passwords, which are always masked.

Our own visit counts (no cookies). We count page views ourselves, on our own servers, to see which pages are used and how visitors find us. This sets no cookie and stores nothing in your browser. We record the page, the site that referred you, any campaign tag in the link, your country, and your browser and device type. We do not store your IP address: it is used only to make an anonymous identifier that changes every day, so a visitor who is not signed in cannot be followed from one day to the next. If you are signed in, the page view is linked to your account. None of this is shared with anyone. The Arelplane mobile app reports which screens and features are used in the same way, and you can switch that off in the app’s settings.

The first time you visit, a banner asks whether you allow analytics cookies. You can change your mind at any time using the Cookie settings link at the bottom of every page. Declining analytics cookies does not limit what you can do on Arelplane. If you withdraw your consent, we delete those cookies and stop sending that data. You can also block or delete cookies in your browser settings, though blocking the strictly necessary cookies will stop the Site from working.

USE OF PERSONAL INFORMATION

We use your personal information as follows:

  • To provide Arelplane: to build your maps, statistics, recaps and trips from your flight data, and to let you share them with the people you choose.
  • To operate, maintain and improve the Site, our products and services.
  • To respond to comments and questions and provide customer service.
  • To send information including confirmations, invoices, technical notices, updates, security alerts, credential expiration alerts you have turned on, and support and administrative messages.
  • To communicate about promotions, upcoming events and other news about products and services offered by us and our selected partners.
  • To link or combine information you give us with other information we hold about you.
  • To provide and deliver the products and services you request.

AI-POWERED IMPORTS

When you upload a logbook that is not in a format we recognize, or an image, screenshot, PDF or forwarded email, we send that file to Anthropic’s Claude API to read the flights out of it. The file is processed under Anthropic’s commercial API terms, which do not allow Anthropic to train its models on it. Standard logbook exports from apps like ForeFlight are read on our own servers and are not sent to Anthropic.

SHARING OF PERSONAL INFORMATION

We may share personal information as follows:

  • With other users, as you direct. Your profile, and the flights, trips and recaps you choose to share, are visible to the people you share them with. Profiles are public unless you turn on a private account. Pilots you tag on a flight can see that flight.
  • With service providers who need it to do work for us, under contracts that limit how they can use it: Stripe (payments), Postmark (email delivery), Amazon Web Services (file storage), Railway (hosting), Bugsnag (error reporting, which on the Site may include your account number, and crash reports from the App, which do not), Anthropic (AI-powered imports, above), and Mapbox and Cesium (map imagery, which receive your IP address when maps load).
  • With our analytics provider (PostHog), only when you have allowed analytics cookies, as described under Cookies above. We do not share personal information with advertising networks.
  • With your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
  • When we do a business deal, or negotiate a business deal, involving the sale or transfer of all or part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • For legal, protection and safety purposes:
    • to comply with laws;
    • to respond to lawful requests and legal processes;
    • to protect the rights and property of Menantic Aviation LLC, our agents, customers and others, including enforcing our agreements, policies and terms of use;
    • in an emergency, including protecting the safety of our employees and agents, our customers, or any person.

We may also share aggregated and/or anonymized data, which cannot identify you, with others for their own uses.

YOUR CHOICES AND RIGHTS

Our marketing emails tell you how to opt out. If you opt out, we may still send you non-marketing emails, such as emails about your account and our business dealings with you.

You can update your profile and account information at any time from your account settings, and change your cookie choices from the Cookie settings link at the bottom of every page.

Depending on where you live, you may have the right to ask us for a copy of the personal information we hold about you, to correct it, to delete it, to restrict or object to how we use it, to receive it in a portable form, and to withdraw any consent you have given. To make a request, contact us at the address below. We will verify your identity before acting on it. If you are in the European Economic Area, the United Kingdom or Switzerland, you also have the right to complain to your local data protection authority.

DATA RETENTION

We keep your account and flight data for as long as you have an account. When you delete your account we delete or anonymize your personal information within a reasonable period, except where we must keep it for legal, tax or billing reasons. Our own page-view and app-usage records are unlinked from your account when you delete it, leaving only anonymous counts. Cookie lifetimes are listed under Cookies above. Session recordings and analytics data are kept by our providers for the periods in their own policies.

INTERNATIONAL TRANSFERS

We are based in the United States and our servers and service providers are located there. If you use Arelplane from outside the United States, your information will be transferred to and processed in the United States, where privacy laws may differ from those in your country.

SECURITY

We use reasonable technical and organizational measures to protect your personal information, including encrypted connections and hashed passwords. No system is completely secure, so we cannot guarantee the security of your information.

CONTACT INFORMATION. We welcome your comments or questions about this Policy. You may contact us at:

Menantic Aviation LLC
PO Box 344
Shelter Island Heights, New York 11965

[email protected]

CHANGES TO THIS PRIVACY POLICY. We may change this Policy. If we make material changes we will notify you by email or by a notice on the Site, and we will change the Last Updated date above.